ServiceOS

AI-powered facility management — zero downtime, total control

Manage assets, work orders, preventive maintenance and compliance from a single AI platform. Contractor coordination, inventory tracking and automated scheduling — built for building operations at scale.

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Before S.C.A.L.A.

Sound familiar?

🔧

Equipment breaks down without warning

Reactive maintenance means emergency repairs at 3x the cost and angry tenants waiting for days.

📋

Work orders lost in email chains

Maintenance requests arrive via email, phone, and sticky notes — half get lost, the rest take too long.

📦

Spare parts never in stock

You discover the replacement filter is out of stock only after the technician is already on-site.

ServiceOS — What it does

✓Asset Management with lifecycle tracking

✓Work Order automation and prioritization

✓Preventive Maintenance scheduling with AI

✓Inventory and spare parts tracking

✓Compliance Tracking and audit trails

✓Contractor Management and SLA monitoring

AI Predictive Maintenance

Exclusive feature: measured savings

Before

Wait for equipment to break, then pay 3x for emergency repairs

With S.C.A.L.A.

AI predicts failures 2-4 weeks in advance, schedules maintenance during off-hours

45%

Savings

From emergency repairs to planned maintenance at a fraction of the cost

Real results

-45% downtime

Less unplanned downtime with AI-driven preventive maintenance

2x faster

Work order resolution time cut in half with automated routing

-30% costs

Lower maintenance costs with predictive scheduling and inventory control

🤖 S.A.R.A. — Smart AI Resource Assistant

SARA AI — Your 24/7 WhatsApp Assistant

SARA responds to your customers on WhatsApp 24 hours a day. She qualifies leads, books appointments, answers FAQs — with your voice and your tone. Choose from 4 autonomy levels (from Observe to Full-Auto) and 6 configurable skills. Every response is verified against your real knowledge base — SARA never invents prices, availability or data.

SARA receives maintenance requests via WhatsApp from tenants and staff, creates work orders automatically, assigns priority, and notifies the right contractor — 24/7 without human dispatching.

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